1. In the event of supplier problems, we are your professional advocate and we know the rules! We know about minimum flight connection times, US passport and foreign visa requirements, extra airline charges, rule 240 refunds and the financial health of travel suppliers.

2. To many destinations, we have been there or we have access to colleagues that have been there.

3. We make it our business to know the best deals of the moment.

4. We have powerful direct booking links through Amadeus. We know about most travel websites too but we have a different set of suppliers than you see on the web and most have been in business years longer than the online agencies.

5. Many of our clients do not have the hours and hours it takes to research a vacation on the web.

6. Like travel brochures before them, web pages do not always tell the truth. A good travel agent has other tools to know about hotels & ships.

7. In a day of poor customer service, we still provide friendly personalized service and we care about your vacation. You get so little time off, vacation time is very valuable and we make sure you have fun.

8. We are a Florida licensed travel insurance agency. We are a Florida Seller of Travel. #10098. We are licensed in Hillsborough County and City of Temple Terrace. We are members of Cruise Lines International Association CLIA #00577404. We escrow all prepayments made by cash. We protect your credit/debit card information with good data practices.

9. We are always available during business hours to answer any questions or make changes. We collect all forms of payment.

10. Our services are FREE with most Hotels, Tours, Vacation Packages, All-Inclusives or Cruises.